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In such case, try changing the "{{% livechat_label prosody_peertube_uri_label %}}" settings, by setting `http://127.0.0.1:9000` (assuming 9000 is the port on which Peertube listen, ask your instance administrators if you don't know).
 
Check the help for [this setting](/peertube-plugin-livechat/documentation/admin/settings/) for more information.
 
Websocket
 
If everything is fine in the diagnostic tools, but chat windows remains empty: it can be a Websocket issue. Since Peertube version 5.0.0, there are some additional configuration to do on the server side. Check with the instance administrators that they did not forgot to apply changes listed in the [Peertube v5.0.0 release notes](https://github.com/Chocobozzz/PeerTube/blob/master/CHANGELOG.md#v500).
 
You can confirm that it is a Websocket issue by opening your browser console, and checking for error logs talking about failed Websocket connection.
 
If you can't fix this immediatly, you can disable Websocket by unchecking "{{% livechat_label disable_websocket_label %}}" in the plugin setting page. In such case, you should also check "{{% livechat_label federation_dont_publish_remotely_label %}}", as chat federation won't work without Websocket.
 
Important notes when upgrading for an older version.
 
Upgrade from version older than 6.0.0
 
IMPORTANT NOTE
 
Since version v6.0.0, this plugin does not need any Prosody installation.
 
If you were using this plugin before this version, and if you had installed Prosody manually, you can safely uninstall Prosody.
 
If you were using the custom Peertube docker image that is embedding Prosody, you can switch back to the official Peertube image.
 
Plugin peertube-plugin-livechat user documentation
 
User documentation
 
Documentation to stream the chat content using OBS.
 
OBS
 
[OBS](https://obsproject.com) is a popular Free And Open Source streaming software, with advanced capacities for your live streams. In the current page, you will find some advices to handle your live chats using OBS.
 
OBS Overlay
 
You can easily include the chat in your video stream.
 
![Screenshot of a Peertube live, replay, with the chat included at the bottom of the video stream.](/peertube-plugin-livechat/images/embed_chat_in_livestream.png?classes=shadow,border&height=200px "Embeding the chat in a live stream")
 
You can use the "{{% livechat_label share_chat_link %}}" feature to generate an URL to your chat. This button should be near the chat if you are the video owner (unless it was desactivated by your server admins).
 
Check the "{{% livechat_label read_only %}}" checkbox in the modal.
 
![Screenshot of the "{{% livechat_label share_chat_link %}}" dialog, where the "{{% livechat_label read_only %}}" option is checked.](/peertube-plugin-livechat/images/share_readonly.png?classes=shadow,border&height=200px "Share link popup")
 
Then use this link as a "web browser source" in OBS.
 
![Screenshot of the OBS software, where the chat was added as web browser source.](/peertube-plugin-livechat/images/embed_chat_in_obs.png?classes=shadow,border&height=200px "Embeding the chat in OBS")
 
You can use the "{{% livechat_label transparent_background %}}" option to have a transparent background in OBS. If you want to customize the background transparency, you can add this CSS in your OBS browser source's settings:
 
:root {
--livechat-transparent: rgba(255 255 255 / 90%) !important;
}
 
In the previous CSS snippet, you can of course change the color or the transparency, by adapting the color values.
 
Note: you can entirely customize chat colors. This is undocumented yet, but you can try this: in the modal, check «use curent theme colors», then you can try to manually change color values in the URL. You must use valid CSS color values, and they must be properly URL encoded.
 
OBS Dock
 
This feature can be disabled by the instance's adminitrators.
 

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support/documentation/content/en/documentation/user/obs.md
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