Zen

Traduction

Anglais type: Plain text
If you can't fix this immediatly, you can disable Websocket by unchecking "{{% livechat_label disable_websocket_label %}}" in the plugin setting page. In such case, you should also check "{{% livechat_label federation_dont_publish_remotely_label %}}", as chat federation won't work without Websocket.
0/3010 · 301

Connectez-vous pour enregistrer vos traductions.

Anglais Persan Actions
If you have just installed/upgraded the plugin, but nothing happens (no chat, no settings, buttons in the settings page does not work, ...), just try to reload the page.
 
Diagnostic tool
 
If the chat does not work, there is a diagnostic tool in the plugin's settings pages.
 
Open the plugin settings, and click on the "launch diagnostic" button.
 
![Screenshot of the plugin's settings page, with a "launch diagnostic" button.](/peertube-plugin-livechat/images/launch_diagnostic.png?classes=shadow,border&height=200px "Launch diagnostic")
 
If there is any error in the diagnostic page, you can search in this page for a solution, or refer to the [Bug tracking documentation page](/peertube-plugin-livechat/issues/) if you can't find any response.
 
![Screenshot of the diagnostic result page. This gives a lot of information, with status for different test suites.](/peertube-plugin-livechat/images/diagnostic.png?classes=shadow,border&height=200px "Diagnostic result")
 
Chat does not load
 
Internal API calls
 
In some case (like for some Docker Peertube installation), the diagnostic tools displays an error for the test called "API Prosody -> Peertube is KO".
 
In such case, try changing the "{{% livechat_label prosody_peertube_uri_label %}}" settings, by setting `http://127.0.0.1:9000` (assuming 9000 is the port on which Peertube listen, ask your instance administrators if you don't know).
 
Check the help for [this setting](/peertube-plugin-livechat/documentation/admin/settings/) for more information.
 
Websocket
 
If everything is fine in the diagnostic tools, but chat windows remains empty: it can be a Websocket issue. Since Peertube version 5.0.0, there are some additional configuration to do on the server side. Check with the instance administrators that they did not forgot to apply changes listed in the [Peertube v5.0.0 release notes](https://github.com/Chocobozzz/PeerTube/blob/master/CHANGELOG.md#v500).
 
You can confirm that it is a Websocket issue by opening your browser console, and checking for error logs talking about failed Websocket connection.
 
If you can't fix this immediatly, you can disable Websocket by unchecking "{{% livechat_label disable_websocket_label %}}" in the plugin setting page. In such case, you should also check "{{% livechat_label federation_dont_publish_remotely_label %}}", as chat federation won't work without Websocket.
 
Important notes when upgrading for an older version.
 
Upgrade from version older than 6.0.0
 
IMPORTANT NOTE
 
Since version v6.0.0, this plugin does not need any Prosody installation.
 
If you were using this plugin before this version, and if you had installed Prosody manually, you can safely uninstall Prosody.
 
If you were using the custom Peertube docker image that is embedding Prosody, you can switch back to the official Peertube image.
 
Plugin peertube-plugin-livechat user documentation
 
User documentation
 
Documentation to stream the chat content using OBS.
 
OBS
 
[OBS](https://obsproject.com) is a popular Free And Open Source streaming software, with advanced capacities for your live streams. In the current page, you will find some advices to handle your live chats using OBS.
 
OBS Overlay
 
You can easily include the chat in your video stream.
 
![Screenshot of a Peertube live, replay, with the chat included at the bottom of the video stream.](/peertube-plugin-livechat/images/embed_chat_in_livestream.png?classes=shadow,border&height=200px "Embeding the chat in a live stream")
 
You can use the "{{% livechat_label share_chat_link %}}" feature to generate an URL to your chat. This button should be near the chat if you are the video owner (unless it was desactivated by your server admins).
 

Chargement…

Avatar de l’utilisateur Aucun

Chaîne mise à jour dans le dépôt
If you can't fix this immediatly, you can disable Websocket by unchecking "{{% livechat_label disable_websocket_label %}}" in the plugin setting page. In such case, you should also check "{{% livechat_label federation_dont_publish_remotely_label %}}", as chat federation won't work without Websocket.
 
Il y a un an
Parcourir toutes les modifications de chaînes

Glossaire

Anglais Persan
Aucune chaîne correspondante n’a été trouvée dans le glossaire.

Informations sur la chaîne

Description de la chaîne source
type: Plain text
Emplacement de la chaîne source
support/documentation/content/en/documentation/installation/troubleshooting.md
Âge de la chaîne
Il y a un an
Date de dernière mise à jour
Il y a 2 mois
Âge de la chaîne source
Il y a un an
Fichier de traduction
support/documentation/po/livechat.fa.po, chaîne 445